The limits of using grievance procedures to combat workplace discrimination

IF 2.4 3区 管理学 Q2 INDUSTRIAL RELATIONS & LABOR
Ayushi Narayan
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引用次数: 0

Abstract

I examine the move from phone to online Equal Employment Opportunity (EEO) reporting at the United States Postal Service (USPS) to identify the causal impact of grievance procedure use. This shift led to a large increase in sex–based complaints at the USPS in areas with greater access to broadband. However, I observe no commensurate change in sex gaps related to turnover, hiring, and promotions. My results suggest that a 10% increase in sex–based complaints changes the female share in separations or hires by less than 1%. Increased investment in grievance procedures appears unlikely to significantly influence discrimination outcomes.

利用申诉程序打击工作场所歧视的局限性
我研究了美国邮政局(USPS)从电话到在线平等就业机会(EEO)报告的转变,以确定申诉程序使用的因果影响。在宽带普及率较高的地区,这一转变导致美国邮政总局基于性别的投诉大幅增加。然而,我观察到与人员流动、招聘和晋升相关的性别差距并没有发生相应的变化。我的研究结果表明,基于性别的投诉增加 10%,女性在离职或聘用中所占比例的变化不到 1%。增加对申诉程序的投资似乎不太可能对歧视结果产生重大影响。
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来源期刊
Industrial Relations
Industrial Relations INDUSTRIAL RELATIONS & LABOR-
CiteScore
4.40
自引率
8.70%
发文量
25
期刊介绍: Corporate restructuring and downsizing, the changing employment relationship in union and nonunion settings, high performance work systems, the demographics of the workplace, and the impact of globalization on national labor markets - these are just some of the major issues covered in Industrial Relations. The journal offers an invaluable international perspective on economic, sociological, psychological, political, historical, and legal developments in labor and employment. It is the only journal in its field with this multidisciplinary focus on the implications of change for business, government and workers.
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