Usability Evaluation of Distance Education Tools Used in Jordanian Universities

Abstract

During the current Covid-19 pandemic, the long-distance education mode has been the foundation stone in education around the globe and is the only method to continue the education process. Jordanian universities and schools have also fully utilized long-distance education during this hard time. Furthermore, educational experts have emphasized that it will be used even when this pandemic is over, at least by integrating it into a traditional classroom method. In Jordan, tools such as E-learning platform namely Moodle, and meeting tools such as Zoom and Microsoft Teams have been widely used. It is a great necessity to evaluate the usability of these tools. This study aims to evaluate and compare the usability of the mentioned tools. We conducted this study using the System Usability Scale (SUS) questionnaire, which mainly focuses on ease of use, efficiency, and easy to learn. The finding of this study indicates that Zoom has better usability results compared to Microsoft Teams and E-learning platform.