Supervisor Trust and Counterproductive Work Behaviour of Oil Firms in Port Harcourt - Nigeria

O. Akhigbe, Lillian Amamino Sonye
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Abstract

This study examined the relationship between supervisor trust and counterproductive work behaviour of oil firms in Port Harcourt. Trust has been known to play a vital role in organizations but lack of supervisor integrity has led subordinates into engaging themselves in counterproductive work behaviours. Counterproductive work behaviour has increased a great cost to both the organisation and the employees. A cross sectional survey consisting 278 employees drawn from three oil firms in Port Harcourt. Data used in this study were obtained from the primary and secondary sources. Spearman’s rank order coefficient correlation was used for analysis with the aid of SPSS version 21.0. The findings revealed that there is a positive link between the dimension of supervisor trust and the measures of counterproductive work behaviour. Another finding revealed that corporate culture has a strong moderating effect on the relationship between supervisor trust and counterproductive work behaviour. Hence, supervisor trust has a positive impact on counterproductive work behaviour and that corporate culture has a strong moderating factor to influence the relationship between supervisor trust and counterproductive work behaviour. Management of oil firms should practice and encourage their supervisors/ managers to have integrity in order to reduce their rate of personal aggression behaviour (verbal abuse, sexual abuse, etc). This has a way of boosting the image of the company. Recommendations were given one of which is that corporate culture should be highly encouraged in the oil firms in Port Harcourt. Keynote: Supervisor Trust, Counterproductive Work Behaviour, Supervisor Integrity, property deviance, Personal Aggression, corporate culture
尼日利亚哈科特港石油公司监督者信任与反生产行为
本研究考察了哈科特港石油公司管理者信任与反生产行为之间的关系。众所周知,信任在组织中发挥着至关重要的作用,但缺乏诚信的主管会导致下属从事适得其反的工作行为。反生产行为给组织和员工都增加了巨大的成本。一项横断面调查包括来自哈科特港三家石油公司的278名员工。本研究中使用的数据来自一手和二手来源。采用SPSS 21.0版Spearman秩序系数相关分析。研究结果表明,主管信任维度与反生产行为测量之间存在正相关关系。另一项研究发现,企业文化对主管信任与反生产行为之间的关系有很强的调节作用。由此可见,主管信任对反生产行为具有正向影响,企业文化对主管信任与反生产行为之间的关系具有较强的调节作用。石油公司的管理层应该实践和鼓励他们的主管/经理有诚信,以减少他们的个人攻击行为(辱骂,性虐待等)的发生率。这有助于提升公司的形象。提出了建议,其中之一是应在哈科特港的石油公司中大力鼓励企业文化。主题演讲:主管信任,反生产行为,主管诚信,财产偏差,个人侵犯,企业文化
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