Uber for Public School Buses and Limits to Sharing: Perceived possibilities and challenges to use sharing platforms in municipal service delivery

Abstract

∗Sharing limited resources via digital platforms is an attractive sustainability solution that has been suggested as an innovation. However, when applying digital solutions in the public sector there are sometimes challenges. The aim is to explore the opportunities and challenges involved in using digital sharing platforms in Swedish municipalities to deliver welfare services regarding public transport and school buses. We apply institutional logics as an analytical approach to understand the perceived use of sharing platforms to deliver welfare services. Interviews and workshops with municipal staff and politicians are analyzed. The results show both opportunities and challenges in connection with using digital platforms to share limited resources.