SUMA: A Semantic Business Process Management Architecture

Abstract

Business process management (BPM) is the management of IT-supported business operations from a business expert's process view rather than from a technical perspective. The application of SW technologies to BPM has gained interest in both the academic and corporate sector. The most significant issue facing BPM is the integration of business processes in a dynamic environment with an IT system in order to adequately represent business operations and needs. In this paper, we describe how semantic Web technologies and business processes have been combined in order to construct an architecture for business process management, and we present a new framework for increasing exibility and adaptively of business processes, annotating semantic business process artifacts on all modeling levels, and advancing BPM towards knowledge-intensive processes.