The Practice of Hospital Operation Management in the Era of New Healthcare Reform

Abstract

Due to the demand of new healthcare reform and the cancellation of drug addition, revenue of hospital decreases dramatically and hospital operations management faces tough challenges. In this paper, a practice is introduced to improve hospital operations management and strength competitive ability of hospital. Methods: We established a hospital operations and resource management platform to improving operation management quality by use of IT measures. This platform consists of 4 main parts as follows: (1) fine and standardized operation and management system, (2) reengineered and optimized business processes, (3) comprehensively upgraded business resources systems, (4) powerful operation analysis system. Results: By use of this platform, we achieved 2 goals mainly: (1) operation costs dramatically decreased, (2) hospital operations management became fine and standardized. Conclusion: IT measures play a vital role in improving hospital operations management and strengthening competitive ability of hospital.