A Context-Based Knowledge Support System for Foreign Students in China: A Prototype of Bank Services

Abstract

Foreign students who live and study in China encounter many problems in Chinese language learning, as language learning often correlates with background knowledge which varies from country to country caused by cultural and social differences in terms of distinct public policies and services. With the increasing number of foreign students in China and the great demand for mobile Chinese language learning applications, this paper presents a context-based knowledge support system, which is a useful tool for foreign students to practice Chinese in the mobile environment. The contexts are adopted to construct student requirement profile, which is used for matching suitable knowledge support and Chinese materials for practice. The system framework is proposed, and the knowledge representation model and matching method are elaborated to indicate the functions of the system. Finally, a prototype of bank services is implemented.