PeticGov

Abstract

Governance of Information Technology and Communication (ICT) is still a challenging factor for organizations, both for the public and private sector. Public organizations are recognized by the control bodies (Audit Court of the Union - ACU, System of Administration of Information Technology Resources - SISP, Strategy of Digital Governance - EGD), which, through this recognition, cause the managers of these organizations to pay attention to this area. In this case, the adoption and direction of good practices that meet the requirements of the control bodies regarding ICT Governance are necessary. Thus, the objective of this article is to propose a framework called PeticGov, with the objective to support the organizations evaluated by the TCU and to direct the ICT managers in how to implement the good practices of ICT Governance considered relevant for TCU evaluation. In order to direct the organizations in which good practice (s) to adopt based on their deficit. As results, it is noticed that the PeticGov questionnaire returns the same result of the TCU.