THE COMMUNITY'S VIEW ON THE QUALITY OF MOSQUES AND ITS IMPACT ON THE PERFORMANCE OF CONGREGATION PRAYER: A STUDY ACROSS MOSQUES IN KELANTAN

Abstract

Quality is a service provided to users based on specifications or standards that have been set. A quality mosque is one of the driving factors for the community to attend prayer and pray in congregation at the mosque. Despite this, one of the factors associated with the lack of individual attendance at mosques is the level of mosque quality that is less than satisfactory. Therefore, this study was conducted with the aim of evaluating the level of mosque quality based on the perception of mosque congregations and the effect of a quality mosque on the implementation of congregational prayers in mosques in the state of Kelantan. A total of 618 data were obtained from mosque congregations in Kelantan which were analyzed using SmartPLS 3.0 software. The findings of the study prove that a) the community's perception of the quality of the mosque is high (M=6.18-6.22; SD:0.93-0.96) and b) there is a positive and large influence of the quality of the mosque on the performance of congregational prayers in the mosque (ß=.775 , t=29.578, p<0.01, f2=1.508). Based on the results of IPMA's analysis in PLS, quality mosque management is the most important factor that affects the execution of congregational prayers in mosques followed by the quality of religious lectures in mosques, the quality of mosque infrastructure and facilities as well as the quality of cleanliness, cheerfulness and safety of mosques. This finding proves that all elements of the quality of this mosque affect the presence of congregations to perform congregational prayers in mosques in the state of Kelantan.