Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation Modeling

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance Pub Date : 2019-04-03 DOI:10.1145/3326365.3326435

V. Uthaman, Vasanthagopal Ramankutty

引用次数: 0

Abstract

This study determines the dimensions for overall service quality of common service centres (OSQ-CSC) in India based on the perception of the beneficiaries.

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印度公共服务中心(OSQ-CSC)的电子政务服务质量:结构方程模型研究

本研究根据受益者的看法确定了印度共同服务中心(OSQ-CSC)的总体服务质量。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance

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