Building Your Brand Through Social Media: How Communication and Money Work Wonderfully

Abstract

Building brands at social media are challenging as consumers are easily swayed away to through a click; therefore, marketers need to gravitate the 3.196 billion of social media users based on Statista reports that the total spending might thrive at USD 4.5 trillion. Facebook’s community is a force to recognize whether the brand is unable to catch the world’s attention, which means that the brand is about to lose the business opportunities that may be worth billions. Previous research is about social media’s influence on purchase decision in the automobile industry with German-speaking respondents and it had created a research gap for Malaysian respondents towards a Malaysian textile brand on the consumers’ perception, brand building challenges and remedies for digital brand building. The exploration will be qualitative with interviews, transcribe using thematic analysis whereas the findings are crucial to the trade policies drafting and brand owners in transforming to the thrive stage.