Organizational Communication as Correlate of Job Satisfaction of Staff of Public Libraries in Abia and Imo States, Nigeria

Pearl C. Akanwa, O. N. Okorie
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Abstract

The research is on organizational means of communication as correlate of job satisfaction of staff of public libraries in Abia and Imo States of Nigeria. To guide the study, three research questions were posed and three hypotheses formulated and tested at 0.05 level of significance. The study adopted a correlational research design. Census enumeration sampling technique was applied to adopt the entire population of 278 library staff of the libraries studied as sample. Rating scale was used to elicit data for the study. The research questions were answered with mean score while Pearson Product Moment Correlation (PPMC) was used to test the hypotheses. Findings reveal that: there is a significant but low positive relationship between job satisfaction and use of memo among library staff; there is very low and not significant positive relationship between job satisfaction and use of query among library staff; there is very low and insignificant positive relationship between job satisfaction and use of newsletter among library staff. Based on the findings, the researchers recommended that the management of public libraries in Abia State and Imo State should, from time to time, assess their personnel level of job satisfaction since satisfaction has to do with communication and individuals’ attitude and personal feelings.
组织沟通对尼日利亚阿比亚州和伊莫州公共图书馆工作满意度的影响
本研究以尼日利亚阿比亚州和伊莫州公共图书馆员工工作满意度与组织沟通方式的关系为研究对象。为了指导研究,提出了三个研究问题,提出了三个假设,并在0.05的显著性水平上进行了检验。本研究采用相关研究设计。采用人口普查抽样技术,以所研究图书馆278名全体馆员为样本。采用评定量表来获取研究数据。研究问题采用平均分回答,采用Pearson积差相关(PPMC)检验假设。研究发现:图书馆员工工作满意度与备忘录使用存在显著但不显著的正相关关系;图书馆工作人员的工作满意度与查询使用存在极低的正相关关系,且不显著;图书馆员工工作满意度与通讯使用的正相关关系非常低且不显著。根据调查结果,研究人员建议阿比亚州和伊莫州公共图书馆的管理人员应不时评估其人员的工作满意程度,因为满意程度与沟通和个人的态度和个人感情有关。
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