How the Seven Deadly Sins Can Lead to Project Failure

H. Kerzner
{"title":"How the Seven Deadly Sins Can Lead to Project Failure","authors":"H. Kerzner","doi":"10.5585/GEP.V3I3.129","DOIUrl":null,"url":null,"abstract":"For more than forty years, the project management landscape has seen textbooks, journal articles and presented papers discussing the causes of project failures. Unfortunately, many of the failure analyses seem to look at failure superficially rather than in depth. When trying to discover the root cause of a failure, we usually look first in the contractor’s company for someone to blame rather than in our own company. If that doesn’t work, then we begin climbing the organizational hierarchy in our own company by focusing on the project team, followed by the project manager. Once we find someone to blame, the search seems to end and we feel comfortable that we have discovered the cause of the failure. It is human nature to begin finger-pointing at the bottom of the organizational hierarchy first, rather than at the top. Yet, more often than not, the real cause of failure is the result of actions (or inactions) and decisions made at the top of the organizational chart than at the bottom. It is also human nature to make decisions based upon how we are affected by the Seven Deadly Sins, namely: envy, anger, pride, greed, sloth, lust and gluttony.Decisions made based upon the Seven Deadly Sins, whether they are made at the top or bottom of the organization, can have dire consequences on projects. Sometimes the sins are hidden and not easily recognized by ourselves or others. We simply do not see or feel that were are committing a sin. The Seven Deadly Sins affect all of us sooner or later, even though we refuse to admit it. Some of us may be impacted by just one or two of the sins, whereas others may succumb to all seven. What is unfortunate is that the greatest damage can occur on projects when the sins influence the way that senior levels of management must interface with projects, whether as a project sponsor or as a member of a governance group. Bad decisions at the top, especially if based upon emotions rather than practicality, can place the project on a destructive path even before the day the project is kicked off.","PeriodicalId":276560,"journal":{"name":"Psychology of Innovation eJournal","volume":"39 8","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Psychology of Innovation eJournal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5585/GEP.V3I3.129","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 6

Abstract

For more than forty years, the project management landscape has seen textbooks, journal articles and presented papers discussing the causes of project failures. Unfortunately, many of the failure analyses seem to look at failure superficially rather than in depth. When trying to discover the root cause of a failure, we usually look first in the contractor’s company for someone to blame rather than in our own company. If that doesn’t work, then we begin climbing the organizational hierarchy in our own company by focusing on the project team, followed by the project manager. Once we find someone to blame, the search seems to end and we feel comfortable that we have discovered the cause of the failure. It is human nature to begin finger-pointing at the bottom of the organizational hierarchy first, rather than at the top. Yet, more often than not, the real cause of failure is the result of actions (or inactions) and decisions made at the top of the organizational chart than at the bottom. It is also human nature to make decisions based upon how we are affected by the Seven Deadly Sins, namely: envy, anger, pride, greed, sloth, lust and gluttony.Decisions made based upon the Seven Deadly Sins, whether they are made at the top or bottom of the organization, can have dire consequences on projects. Sometimes the sins are hidden and not easily recognized by ourselves or others. We simply do not see or feel that were are committing a sin. The Seven Deadly Sins affect all of us sooner or later, even though we refuse to admit it. Some of us may be impacted by just one or two of the sins, whereas others may succumb to all seven. What is unfortunate is that the greatest damage can occur on projects when the sins influence the way that senior levels of management must interface with projects, whether as a project sponsor or as a member of a governance group. Bad decisions at the top, especially if based upon emotions rather than practicality, can place the project on a destructive path even before the day the project is kicked off.
七宗罪如何导致项目失败
四十多年来,项目管理领域出现了讨论项目失败原因的教科书、期刊文章和论文。不幸的是,许多故障分析似乎只是表面地而不是深入地看待故障。当试图找出失败的根本原因时,我们通常首先在承包商的公司寻找替罪羊,而不是在我们自己的公司。如果这不起作用,那么我们就开始在我们自己的公司里爬升组织层级,首先关注项目团队,然后是项目经理。一旦我们找到了责备的对象,寻找似乎就结束了,我们感到很舒服,因为我们已经找到了失败的原因。人的本性是首先从组织层级的底层开始指责,而不是从高层开始。然而,通常情况下,失败的真正原因是在组织结构图的顶部而不是底部做出的行动(或不作为)和决策的结果。根据七宗罪(即嫉妒、愤怒、骄傲、贪婪、懒惰、欲望和贪食)对我们的影响来做决定也是人类的本性。基于“七宗罪”所做的决定,无论是在组织的高层还是基层做出的,都可能对项目产生可怕的后果。有时罪是隐藏的,不容易被自己或他人发现。我们只是看不到或感觉不到我们在犯罪。七宗罪迟早会影响到我们所有人,尽管我们拒绝承认。我们中的一些人可能只被其中一种或两种罪所影响,而另一些人可能屈服于所有七种罪。不幸的是,当错误影响到高级管理层必须与项目交互的方式时,无论是作为项目发起人还是作为治理组的成员,最大的损害可能发生在项目上。高层的错误决策,尤其是基于情绪而非实际情况的决策,可能会在项目开始之前就将项目置于破坏性的道路上。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信