The Influence of Organizational Culture on IT Governance: Perception of a Group of IT Managers from Latin American Companies

Abstract

The IT Governance changes the form that companies make their decisions, organize their processes and define their organizational structures in order to obtain better decision-making in IT. Different factors contribute to the success or failure of the IT Governance model adopted by the organizations, among which the organizational culture. However, much research addresses this subject following a generic approach, not identifying the relationship with IT Governance. This empirical-exploratory study attempts to identify how the pillars of IT Governance are influenced by the variables that form the organizational culture. Based on a proposed conceptual model, 14 CIOs of Latin American companies, selected for convenience, were interviewed using a semi-structured instrument. The results demonstrated that, according to the perception of these managers, there is a strong influence of organizational culture in the IT Governance model, especially with regard to processes and structure.