MANAGEMENT OF QUALITY, ITS MEASUREMENT AND IMPROVEMENT

V. Savenko, T. Honcharenko, I. Nesterenko, Inna Shatrova, Olena Demydova
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Abstract

In the article the problematic aspects of being of optimal management or management are investigated in general. The task of being of optimal management or management in general it follows to consider such that causes no problems if on character of functioning of the system no limitations are imposed. In general case there are two types of limits on the choice of management method. Limitations of the first kind are natural laws in accordance with that there is functioning of the guided system. The graphic model of internal and external environment of the productive system (for example building organization) and their cooperation in a general view are presented in the article. The crosscoupling of elements of the system and aim, that stands before organization the Decision role belongs to the personnel that accepts and carries out a decision in relation to overcoming of arising up before organization problems, is shown also. Management activity of any organization, and even more so a construction one, is carried out with the help of oral and written orders both, orders, prescriptions, protocols, plans, schedules, etc. All this is materialized management work. Analyzing documents creates an idea about the organization, its effectiveness, stages and products or results of activity. Information about the practice of organization management is necessary for analysis, decision-making and improvement. Without regard to advantages of computer systems in a fast acting and work with the large arrays of information, the man gifted by an intellect and intuition better gets along at work in the conditions of vagueness, the anymore by means of machinesAtthe sametime, it is important to take into account socionic factors in the formation of effective organizational structures.
质量的管理、测量和改进
本文从总体上探讨了最优管理或最优管理的问题。最优管理或一般管理的任务是,如果在系统的功能特征上没有施加限制,就不会产生任何问题。一般情况下,对管理方法的选择有两种限制。第一类限制是与引导系统的功能相一致的自然规律。本文给出了生产系统(如建筑组织)的内外部环境的图形化模型,以及它们之间的总体合作关系。制度要素与目标要素的交叉耦合,即站在组织面前的决策角色属于接受和执行决策的人员,与克服组织面前出现的问题有关。任何组织的管理活动,尤其是建筑组织的管理活动,都是在口头和书面命令的帮助下进行的,命令、处方、协议、计划、时间表等。这些都是实体化的管理工作。分析文件可以使人们对组织、组织的有效性、活动的阶段、产品或结果有一个认识。关于组织管理实践的信息是分析、决策和改进所必需的。不考虑计算机系统在快速反应和处理大量信息方面的优势,具有智力和直觉的人更容易在模糊的条件下工作,而不是借助机器。同时,在形成有效的组织结构时考虑社会因素是很重要的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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