{"title":"Research on the Relationship between Tourism Logistics Service Quality and Operators' Satisfaction","authors":"Chuling Chen","doi":"10.55571/cte.2022.05015","DOIUrl":null,"url":null,"abstract":"The theoretical research of tourism logistics service is relatively lagging behind, and the lack of systematic method analysis is not conducive to the further development of tourism logistics. In order to explore the relationship between tourism logistics service quality and its constituent dimensions and operator satisfaction of tourism destination, this study constructs a structural model framework between service quality, consumer emotion, consumer cognition and operator satisfaction, collects data by questionnaire survey and conducts empirical research.","PeriodicalId":269503,"journal":{"name":"Cross-Border Trade and E-commerce","volume":"34 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Cross-Border Trade and E-commerce","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.55571/cte.2022.05015","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The theoretical research of tourism logistics service is relatively lagging behind, and the lack of systematic method analysis is not conducive to the further development of tourism logistics. In order to explore the relationship between tourism logistics service quality and its constituent dimensions and operator satisfaction of tourism destination, this study constructs a structural model framework between service quality, consumer emotion, consumer cognition and operator satisfaction, collects data by questionnaire survey and conducts empirical research.