A questionnaire to measure the user experience in immersive virtual environments

Abstract

Most of the models of User eXperience (UX) in Immersive Virtual Environment (IVE) are partial due to the components and the measuring methods they suggest. We have presented in a previous work a holistic UX in IVE model, combining key components and influencing factors from the most common fields of Virtual Reality (education, entertainment and edutainment). We do not doubt that the best way to measure the UX in IVEs is to gather and compare results from the appropriate subjective methods with the appropriate objective methods. Nevertheless, in this paper, we chose to focus only on the questionnaire method. Indeed, most of components can be measured through questionnaires. The objective of this paper is to rely on the components of our UX model to select appropriate existing questionnaires and finally choose the more suitable items to create our own mixed questionnaire. First, this paper reviews the questionnaires chosen to create our own. Finally, it proposes an elaboration of the final questionnaire.