The Effect of Trust in the CEO of Medical Institution on Management Performance: Focusing on the Mediating Effect of Organizational Effectiveness

The Korean-Japanese Economic and Management Association Pub Date : 2023-08-31 DOI:10.46396/kjem..100.4

J. Lee, K. Song

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Abstract

Purpose: The purpose of this study is to identify the relationship between trust in medical institution CEO’s and management performance and to verify the mediating effect of organizational effectiveness. Through this, we would like to find ways to improve the management performance of medical institutions. Research design, data, and methodology: A survey was conducted on employees of medical institutions located in Busan, Ulsan, and Gyeongsangnam-do. A total of 334 valid questionnaires were analyzed using SPSS and AMOS programs. The hypothesis on the relationship between trust in the CEO, management performance, and organizational effectiveness was verified. Results: As a result of the analysis, it was found that trust in the CEO affects organizational effectiveness and management performance. Organizational effectiveness was found to have an effect on management performance. Job satisfaction was found to have an effect on organizational commitment. On the other hand, trust in the CEO did not affect management performance, so the full mediating effect of organizational effectiveness was verified. Implications: This study verified the mediating effect of organizational effectiveness in the relationship between trust in medical institution CEO’s and management performance, and it was found that organizational effect had a complete mediating effect. Therefore, it is necessary to come up with measures to improve organizational effectiveness and management performance by improving trust in the CEO of medical institutions.

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医疗机构CEO信任对管理绩效的影响:基于组织效能的中介效应

目的:本研究旨在探讨医疗机构CEO信任与管理绩效的关系，并验证组织效能的中介作用。通过这一点，我们希望找到提高医疗机构管理绩效的途径。△研究设计、资料和方法:以釜山、蔚山、庆尚南道等地的医疗机关职员为对象进行了调查。采用SPSS和AMOS程序对334份有效问卷进行分析。验证了CEO信任、管理绩效和组织有效性之间关系的假设。结果:通过分析发现，对CEO的信任影响组织有效性和管理绩效。发现组织有效性对管理绩效有影响。工作满意度对组织承诺有影响。另一方面，对CEO的信任不影响管理绩效，从而验证了组织有效性的充分中介作用。启示:本研究验证了组织有效性在医疗机构CEO信任与管理绩效关系中的中介作用，发现组织效应具有完全的中介作用。因此，有必要通过提高医疗机构CEO的信任度来提高组织效能和管理绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The Korean-Japanese Economic and Management Association

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