CSR i etyka przekonań

Maciej Soin
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引用次数: 2

Abstract

Examples of scandals related to exposing the unethical practices of companies which are classified as CSR leaders include cases where their declarations on undertaking social responsibility, as well as spending a lot of money on spectacular social campaigns and then rigorously reporting it in the appropriate documents, are accompanied by acts of abusing workers’ and environmental rights, misleading customers, i.e., abusing consumer rights, and finally “tax optimisation”, which generates measurable losses to the local communities. These cases raise the question about the reason for corporate social responsibility not being immune to abuse or opportunities to treat it as merely an image-related issue. The problem is presented using Max Weber’s widely known typology. It contrasts the ethics of conviction (ruled by the principle of intentionally keeping to the rules which have been adopted as being right) with the ethics of responsibility for the consequences of actions, including those that were undertaken in good faith but which have unintentional consequences. The usefulness of Weber’s typology when considering CSR problems becomes evident when we notice that the dominant interpretation of the corporate social responsibility concept, with its characteristic emphasis on voluntariness and positivity of actions within CSR, brings this concept closer to the ethics of conviction model. Voluntary actions in the field of CSR should go beyond carrying out regular goals of economic activities, i.e., the maximisation of profits, by providing good quality, desirable goods and services. However, what should be considered a prosocial activity –and thus, social responsibility –remains unclear in some companies. In accordance with the thesis of the paper, this ambiguity is one of the important factors that create discrepancies between declarations and real corporate activities. As we can see, the focus on voluntarily doing good which has been adopted in the current interpretation of CSR pre-empts the pursuit to avoid bad practices, both in theory and in the implementation of CSR programmes. Moreover, the CSR-dominant interpretation leads to a particular terminological confusion and replaces the companies’ responsibility towards concrete stakeholders, which is appropriate for the economic activity, with an abstractly understood responsibility towards an abstractly understood society. In this sense, the conceptual analysis of the relationship between CSR and ethics reveals that one of the important sources of problems with CSR is joining this concept with an unsuitable model of ethics. This is not because of the alleged defects of the ethics of conviction, appreciated by Weber, among other thinkers, but because it is a model that, in fact, is not suitable for business ethics. If the ethics of conviction is private, then it cannot be used to regulate social relations. In conclusion, it may be stated that, paradoxically, a dominant way of thinking about the social responsibility of corporations leads more to separation than to bringing together ethics and business. CSR, in its current form, cannot be an efficient means of implementing ethical objectives in business because it defines the issue of social responsibility as a sphere of private beliefs and arbitrary interpretations. Therefore, it undermines the relevance of the proper and socially significant notion of responsibility for economic activities and their consequences. Of course, the CSR concept can and should be modified; the question remains as to whether eliminating the elements that bring it closer to the ethics of conviction does not actually translate into giving it up entirely.
揭露企业社会责任领导者不道德行为的丑闻案例包括:他们在承担社会责任的声明中,以及在壮观的社会活动中花费大量资金,然后在适当的文件中严格报道,伴随着滥用工人和环境权利的行为,误导消费者,即滥用消费者权利,最后是“税收优化”。这给当地社区造成了可观的损失。这些案例提出了一个问题,即企业社会责任不能免受滥用的原因,或者有机会将其视为仅仅与形象有关的问题。这个问题是用马克斯·韦伯广为人知的类型学提出的。它将信念伦理(由有意遵守已被采纳为正确的规则的原则所支配)与对行为后果负责的伦理进行了对比,包括那些出于善意而采取但产生无意后果的行为。当我们注意到对企业社会责任概念的主流解释,其特点是强调企业社会责任中行动的自愿性和积极性,使这一概念更接近信念模型的伦理时,韦伯的类型学在考虑企业社会责任问题时的有用性就变得显而易见了。企业社会责任领域的自愿行动应超越经济活动的常规目标,即利润最大化,提供优质、令人满意的商品和服务。然而,在一些公司中,什么应该被视为亲社会活动——从而是社会责任——仍然不清楚。根据本文的论点,这种模糊性是造成申报与实际公司活动不符的重要因素之一。正如我们所看到的,目前对企业社会责任的解释中所采用的对自愿做好事的关注,在理论上和在企业社会责任计划的实施中都优先于追求避免不良做法。此外,以企业社会责任为主导的解释导致了特定术语的混淆,并将公司对具体利益相关者的责任(这适用于经济活动)替换为对抽象社会的抽象理解的责任。从这个意义上说,对企业社会责任与伦理关系的概念分析表明,企业社会责任问题的重要根源之一是将这一概念与不合适的伦理模型相结合。这并不是因为韦伯和其他思想家所赞赏的信念伦理的所谓缺陷,而是因为它实际上是一种不适合商业伦理的模式。如果信念伦理是私人的,那么它就不能用来规范社会关系。总之,可以说,矛盾的是,对企业社会责任的主流思考方式更多地导致了分离,而不是将道德与商业结合起来。企业社会责任,在其目前的形式,不能是一个有效的手段,在企业实施道德目标,因为它定义了社会责任的问题作为一个私人信仰和任意解释的领域。因此,它破坏了对经济活动及其后果负责的适当和具有社会意义的概念的相关性。当然,企业社会责任的概念可以也应该被修改;问题仍然是,消除使其更接近信念伦理的因素是否实际上并不意味着完全放弃信念伦理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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