On the Role of Interpersonal Communications in Human Resources Management in Modern Companies

Abstract

The importance of the study of interpersonal intra-corporate communications is due to the fact that the productivity and motivation of a person's labor activity depends on his attitude to this activity itself, as well as to the management and the team in which he works. Therefore, the formation and improvement of the system of intra-corporate communications, the correct use of interpersonal communication tools in the activities of personnel management of a modern company make it possible to achieve high efficiency from employees and contribute to building a strong HR brand. The paper considers the influence of interpersonal communications on the company's personnel management system. A study was made of the interpersonal communication skills that company leaders should have in order to ensure a positive emotional background in the team, increase the commitment and loyalty of the company's employees. The elements, styles and principles of interpersonal communication in the business environment are revealed. The article emphasizes that the skills of competent interpersonal communications are very valuable in modern companies, since they allow building a full-fledged intra-corporate communication and thereby increasing the efficiency of the company. It is noted that strong interpersonal skills, the use of various styles and techniques, are especially important for small business owners.