{"title":"Analysis of the Impact of Customer Service Using IPA on Customer Satisfaction as Based on the Shipping and Logistics Industry","authors":"Woong Kim, Hyun-chung Kim, Young-mok Ha","doi":"10.18104/kaic.2021.36.3.217","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":368687,"journal":{"name":"Korean Academy Of International Commerce","volume":"136 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Korean Academy Of International Commerce","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.18104/kaic.2021.36.3.217","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}