Case Study: Empowering Deaf Patients to Chair CPA Meetings and Ward Rounds

Abstract

The Commission for Quality and Innovation introduced ‘shared pathway’ documentation to help service users have a better understanding of how they can have a more meaningful patient centred experience and better understand how they can move forward to achieve their goals. This article shares the experience of the Deaf services in a secure hospital using an example of the experiences of one service user, Tim. It discusses the nature of the Deaf Recovery and Outcomes meetings, and how the services enabled Tim to chair his own care programme approach meetings, and ward rounds. It supplies some practical guidance and time scales for achieving them, including potential barriers, to help other similar services.