How do we handle interruptions? Investigating the processes underlying the resumption of interrupted tasks

Abstract

Although many researchers have studied interruptions and how detrimental they can be for performance, only a small number of studies have successfully identified the cognitive processes involved in the resumption of the primary task after an interruption. We carried out two experiments in which the complexity and the timing of interruption were manipulated. The participants also completed a set of cognitive tests assessing cognitive functions, such as working memory, inhibition or shifting, etc. Results showed that decreasing the complexity and introducing the interruption later in the task reduced the time needed to resume the primary task [i.e. resumption lag (RL)]. Moreover, the complexity effect was related to inhibition, shifting, selective attention and automation, while timing was related to working memory and divided attention. This study provides clues to help us better understand the processes involved when we interrupt our activities and indicates the need to look more deeply at the processes underlying resumption after interruptions.