The role of ontologies in the application of KM strategies

Abstract

Effective operation of organisations requires intensive use of knowledge in the recent, highly competitive environment, therefore knowledge became one of the most valuable resources of companies. There re the development of knowledge management support systems (KMSS.) has an increasing and important role. Unfortunately there is no, or just a very light connection between business demands and the technological solutions. In this article an integrated framework is presented to connect these areas. Related to the framework, the role of organisational and domain/task ontologies is examined.