An effective and efficient approach to collect, accumulate and analyze feedback from the client

Abstract

Gathering feedback from the client can be the only way to track client satisfaction and monitor team status. Usually, it can take much time and effort especially if you have several teams with different stakeholders. In such cases, voice calls can be ineffective and might not bring expected results. Having a system/approach which will decrease the required for feedback gathering time, increase the accuracy of the data, make the process of gathered data validation and analyzing easier managers can concentrate their efforts and time on other aspects of the project management.