Design and development of Multi-touchable E-restaurant Management System

Abstract

Numerous efforts have been taken by restaurants to adopt information and communication technologies such as touch screen, PDA, wireless LAN etc. to enhance dining experience. This paper highlights some of the limitations of the PDA-based food ordering system and proposed the Multi-touchable E-restaurant Management System as a solution. The system consists of the multi-touchable interactive dining menu that allows customers to make order conveniently on the developed multi-touchable dining table during the busy hours using their fingers. Orders made by the customers will be updated instantly to a centralized database and subsequently reach the cashier and the kitchen module respectively. Management staff could use the system to manage the restaurant operations digitally, starting from the creation of food items for the multi-touchable interactive dining menu to deleting it or to manage orders from customers all the way to billing it. The system was built using Adobe Flash ActionScript 3, PHP scripting and MySQL database on top of Zend Framework.