Research on the Impact of Consumer Experience Perception on City Brands in Different Food Environments — Taking Chengdu as an Example

Xiaoyu Dai, Chaoying Wang, Yiqi Qiu
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引用次数: 1

Abstract

Food is not only an important part of tourism experience, but also a unique symbol of a city. Through the research on the food environment experience, taking Chengdu as a case, the consumers in the themed restaurant and "fly diners" are investigated and researched. This paper uses factor analysis, regression analysis and other methods to study consumers' perception of the food environment experience and its influence on city brands. The results show that in the food environment experience, the sensory experience of food has a significant positive impact on the city brand, while the dining facilities and service, and value-added services have no significant impact on the city brand. Under the two environmental experiences of "fly diners" and themed restaurants, consumers' sensory experience of food, and dining facilities and service are significantly different, while there is no significant difference in value-added services. Judging from the significant impact on city brands, whether it is a "fly diner" or a themed restaurant, it should pay more attention to the sensory experience of the food itself.
不同饮食环境下消费者体验感知对城市品牌的影响研究——以成都市为例
美食不仅是旅游体验的重要组成部分,也是一个城市独特的标志。通过对食物环境体验的研究,以成都市为例,对主题餐厅的消费者和“飞食客”进行调查研究。本文采用因子分析、回归分析等方法研究消费者对食品环境体验的感知及其对城市品牌的影响。结果表明,在餐饮环境体验中,餐饮感官体验对城市品牌有显著的正向影响,而餐饮设施和服务、增值服务对城市品牌没有显著影响。在“飞食客”和主题餐厅两种环境体验下,消费者对食物的感官体验、用餐设施和服务存在显著差异,而在增值服务方面没有显著差异。从对城市品牌的重大影响来看,无论是“飞餐厅”还是主题餐厅,都应该更加注重食物本身的感官体验。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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