Software management

Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries Pub Date : 2006-11-05 DOI:10.1145/1181216.1181237

Cindy Dooling, Jeff White, Cathy Lee

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Abstract

Software management problems? In this session presenters will discuss and demonstrate how Pima Community College (PCC) reigned in control of the software on 5,550 desktop and portable computers located over six campuses, two district offices, and nine center locations.To combat the lack of software standards and perceived legality issues, PCC developed a software plan with input from faculty, staff, and administrators. Prior to implementation of this plan, all users could purchase, download, or share software at will. During this session you will learn how PCC developed the plan and overcame many obstacles including: support issues, auditing and verification, compatibility, user adoption, license agreements, and plan enforcement. In addition, you will learn about IT staff certification and training.Since implementation PCC has enjoyed many benefits including; bulk or volume purchasing, up to date software, college-wide site license agreements, improved standards, reduced need for helpdesk support, consistency between locations, higher user awareness, and increased IT staff credibility.

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软件管理

软件管理问题?在本次会议中，演讲者将讨论并演示皮马社区学院(PCC)如何控制位于六个校区、两个地区办事处和九个中心位置的5,550台台式和便携式计算机上的软件。为了解决软件标准的缺乏和合法性问题，PCC根据教职员工和管理人员的意见制定了一个软件计划。在此计划实施之前，所有用户都可以随意购买、下载或共享软件。在本课程中，您将了解PCC如何制定计划并克服许多障碍，包括:支持问题、审计和验证、兼容性、用户采用、许可协议和计划实施。此外，您还将了解IT人员的认证和培训。自实施以来，PCC享有许多好处，包括;批量或批量采购、最新软件、大学范围内的站点许可协议、改进的标准、减少对帮助台支持的需求、地点之间的一致性、更高的用户意识和增加的IT人员可信度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries

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