Charting Design Needs and Strategic Approaches for Academic Analytics Systems through Co-Design

Abstract

Academic analytics focuses on collecting, analysing and visualising educational data to generate institutional insights and improve decision-making for academic purposes. However, challenges that arise from navigating a complex organisational structure when introducing analytics systems have called for the need to engage key stakeholders widely to cultivate a shared vision and ensure that implemented systems create desired value. This paper presents a study that takes co-design steps to identify design needs and strategic approaches for the adoption of academic analytics, which serves the purpose of enhancing the measurement of educational quality utilising institutional data. Through semi-structured interviews with 54 educational stakeholders at a large research university, we identified particular interest in measuring student engagement and the performance of courses and programmes. Based on the observed perceptions and concerns regarding data use to measure or evaluate these areas, implications for adoption strategy of academic analytics, such as leadership involvement, communication, and training, are discussed.