Collecting end user requirements playfully

N. Zarvic, H. Duin, M. Seifert, K. Thoben, Robert E. Bierwolf
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引用次数: 11

Abstract

In this paper we present a novel approach for collecting end user requirements. Our approach is based on two serious games and allows the end users to act as players in an artificial and virtual environment, which is supposed to reflect realistic business processes at the end users. The first game is representing such a simulation and enables the players to go through all the phases of the VO (virtual organisation) life cycle. Thus the players experience all activities beginning from the preparation and formation, over the operation and management, to the dissolution of a networked organisation. Hidden needs are identified during this process, which are in the second game further refined by means of idea generation processes. In this paper we provide a detailed description of our requirements elicitation method, including first promising and satisfactory results, as well as a first evaluation of the approach.
有趣地收集终端用户需求
在本文中,我们提出了一种收集最终用户需求的新方法。我们的方法基于两个严肃的游戏,并允许最终用户在人工和虚拟环境中扮演玩家,这应该反映最终用户的实际业务流程。第一个游戏代表了这样一个模拟,使玩家能够经历虚拟组织生命周期的所有阶段。因此,参与者经历了从准备和组建,到运营和管理,再到网络组织解散的所有活动。隐藏的需求在这个过程中被识别出来,在第二款游戏中通过想法生成过程进一步完善。在本文中,我们提供了我们的需求引出方法的详细描述,包括第一次有希望的和令人满意的结果,以及对该方法的第一次评估。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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