Improving English Communication Skills in Online Learning Through the Utilization of Feedback Provision and Learning Analytics: A Conceptual Framework

Abstract

The emergence of educational technological tools and applications have changed the ways of teaching and learning among students and teachers in online learning, especially with the sudden outbreak of COVID-19 all over the place, forcing the educational sector to completely be shifted from traditional classroom to online learning. However, despite the rise of the educational technologies in online learning setting, the problem of English communication skills especially in written form faced by students is being emphasized as one of the urgent matters that requests more attentions and solutions. The problem also includes the students lost their motivation to communicate in English language, in online learning setting particularly. Through literature, it is found that the implementation of feedback provision and the utilization of learning analytics are regarded as one of the effective ways in improving students’ written communication skills and motivation to communicate in online learning setting. However, very limited studies focusing on such area are found in language education. As a result, it is necessary to propose a conceptual framework of implementation of both feedback provision and learning analytics in language education context to improve English communication skills in online learning. Therefore, this study is intended to provide a conceptual framework on improving English communication skills in online learning through the utilization of feedback provision and learning analytics. This could serve as a roadmap for future research into this topic. Furthermore, the ways to implement this framework and the implication of the framework are also discussed in this paper that can contribute for literatures.