GAMBARAN BEBAN KERJA MENTAL DENGAN PRODUKTIVITAS KERJA PADA DRIVER OJEK ONLINE DI KOTA MEDAN

PREPOTIF : Jurnal Kesehatan Masyarakat Pub Date : 2022-07-07 DOI:10.31004/prepotif.v6i2.4622

Abdul Rasyid Nasution, A. Afifah, Muhammad Agung Wijaya, Dito Sinambela, Glory Seraya Putri, Muhammad Aulia Fikri, Muhammad Iqbal Dalimunthe, Nurul Zatil Isma, Rahma Safira, Rindi Khalishah, Shelfi Adillah, Yuli Prasti Jayanti

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引用次数: 1

Abstract

Online motorcycle taxis are one of the public transportations that are currently being used more and more because they are considered effective, besides that online motorcycle taxi drivers must always be ready under any circumstances and conditions to deliver and serve consumers so that it can cause work stress both physically and psychologically (mentally). A high workload will affect the performance and productivity of online motorcycle taxis, many factors cause the high mental workload experienced by online motorcycle taxis. The purpose of this study is to describe the mental workload of online motorcycle taxi drivers in Medan City. This research is a type of descriptive research using a qualitative approach in the form of a interviews. The sample was taken, namely some online motorcycle taxi drivers in the city of Medan. The results of the study show an overview of the workload and work productivity of online motorcycle taxi drivers in Medan City which is relatively low with increasing employee productivity. It was concluded that the description of Workload with Work Productivity on Gojek Online Drivers in Medan City is relatively low so that it supports increasing work productivity for online Gojek drivers because of the motivation from the family for drivers to continue to be enthusiastic at work.c

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棉兰市在线摩托车司机的工作负担与工作生产力的心理负担

网上摩的是目前使用越来越多的公共交通工具之一，因为他们被认为是有效的，此外，网上摩的司机必须随时准备在任何情况和条件下运送和服务消费者，这可能会造成身体和心理(精神)上的工作压力。高工作量会影响在线摩的性能和生产力，很多因素导致了在线摩的高精神工作量。本研究的目的是描述棉兰市在线摩的司机的心理负荷。本研究是一种描述性研究，采用访谈形式的定性方法。选取的样本，即棉兰市部分线上摩的司机。研究结果显示了棉兰市在线摩托车出租车司机的工作量和工作效率的概况，随着员工生产力的提高，该城市的工作量和工作效率相对较低。结论是棉兰市的Gojek在线司机的工作量与工作效率的描述相对较低，因此它支持提高在线Gojek司机的工作效率，因为家庭对司机继续保持工作热情的动力

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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PREPOTIF : Jurnal Kesehatan Masyarakat

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