Mothers’ Satisfaction with Care Provided for Their Children in Pediatric Intensive Care Unit

Amal Ahmed Elbilgahy, S. Hashem, Doaa Shokry Abd El Khalek Alemam
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引用次数: 3

Abstract

Background: Parents have the right to expect the same quality of care provided for their children. Today, patient and caregiver’s satisfaction is considered one measure for evaluating quality of care. Aim of the study: The study aimed to identify mothers’ satisfaction with care provided for their children in PICU and to investigate the relationship between demographic and clinical data of the child and level of mothers’ satisfaction. Methods: A descriptive research design was conducted on a convenience sample of 108 mothers and their children admitted to Mansoura University Children’s Hospital (MUCH). Parent satisfaction survey (PSS) was used after making modifications for data collection, in addition to demographic and clinical data of studied mothers and children. Results: The results of this study found a statistically significant relation between the education level of mothers and the total score of mothers’ satisfaction. In addition, a statistically significant difference was found between length of hospital stay, previous admission to PICU and communication, and parental participation subscale domain (P>0.05). Conclusion: The study concluded that mothers participation in care provided for their children and good communication from the health care team are significant to mothers’ satisfaction. Therefore, we recommend training programs should be implemented about effective communication skills between all of the health care team and pediatric patients as well as their parents.
儿童重症监护病房母亲对儿童护理的满意度
背景:父母有权期望为他们的孩子提供同样质量的照顾。今天,病人和照顾者的满意度被认为是评估护理质量的一个衡量标准。研究目的:本研究旨在确定母亲对PICU中儿童护理的满意度,并探讨儿童的人口学和临床数据与母亲满意度水平之间的关系。方法:采用描述性研究设计,对在曼苏拉大学儿童医院(MUCH)住院的108名母亲及其子女进行方便抽样。在对数据收集进行修改后,采用父母满意度调查(PSS),并对所研究的母亲和儿童的人口统计和临床资料进行分析。结果:本研究结果发现母亲受教育程度与母亲满意度总分有显著的统计学关系。住院时间、PICU入院史及沟通情况、父母参与亚量表域差异有统计学意义(P < 0.05)。结论:母亲参与对孩子的照顾以及与医护团队的良好沟通对母亲的满意度有显著影响。因此,我们建议在所有医疗团队和儿童患者及其家长之间实施有效沟通技巧的培训计划。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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