Building an Information Technology Professional Development Program from Scratch

Abstract

The University of Maine System's Information Technology teams lack an organized approach to professional development. A coordinator position was established in 2015 to start addressing technical training needs of all staff and students. A documentation site was established. Strides were made to enhance the content available to staff; Atomic Learning (now Hoonuit) was used as a pilot program. Human Resources jumped on board and expanded that availability to the university community – all faculty, staff, and students. As this program developed, it became clear that something was needed to organize the training efforts specifically for IT staff, which often went beyond the routine GSuite and Office type training. This presentation will outline the development process and beginning stages of implementation of the program.