Analysis of service selling and design for remanufacturing

Abstract

A focus on selling services or functions instead of physical products can, through remanufacturing, be a way of closing material flows in present society. When a company decides to sell services, a closer connection with the customer can be established and a better control over the products can be achieved. This analysis shows that it is preferable that products aimed for service selling are designed for remanufacturing, since this facilitates the remanufacturing. With remanufacturing, economical and environmental benefits can be gained. Historical cases indicate this, and are described in this article along with an ongoing pilot project of service selling.