ORGANIZATIONAL RESILIENCY THROUGH DIGITALIZATION

Abstract

In the past few years, organizations have become more likely to digitize their human resources because it adds value and makes things run more smoothly. At the same time, digitization cut work hours and made it easier to do repetitive tasks without making mistakes. Digitizing human resources in public organizations can be very helpful and important. This is because, as a result, there won't be any more bottlenecks or times when there are more requests than staff. There also won't be any longer lines at the counter. The purpose of our research is to analyze organizations through the prism of the current needs generated by the health crisis (the COVID-19 pandemic) and to present the principles of organizational resilience, as found in the specialized literature. The most common approach to research is an examination of specialized literature from the point of view of economic and social theories that take organizational resilience into consideration. The following findings focused on separating common characteristics and identifying the underlying principles of resilience in different organizational environments.