Metacognitive experiences as information: Processing fluency in consumer judgment and decision making

Norbert Schwarz, Madeline Jalbert, Tom Noah, Lynn Zhang
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引用次数: 52

Abstract

Thinking is accompanied by metacognitive experiences of ease or difficulty. People draw on these experiences as a source of information that can complement or challenge the implications of declarative information. We conceptualize the operation of metacognitive experiences within the framework of feelings-as-information theory and review their implications for judgments relevant to consumer behavior, including popularity, trust, risk, truth, and beauty.

元认知经验作为信息:消费者判断和决策的加工流畅性
思维伴随着轻松或困难的元认知体验。人们利用这些经验作为信息来源,可以补充或挑战陈述性信息的含义。我们在情感即信息理论的框架内概念化了元认知体验的运作,并回顾了它们对消费者行为相关判断的影响,包括受欢迎程度、信任、风险、真相和美丽。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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