{"title":"Emotion in Organizations: Theory and Research.","authors":"Hillary Anger Elfenbein","doi":"10.1146/annurev-psych-032720-035940","DOIUrl":null,"url":null,"abstract":"<p><p>The workplace elicits a wide range of emotions and, likewise, emotions change our experience of the workplace. This article reviews the scientific field of emotion in organizations, drawing from classic theories and cutting-edge advances to integrate a disparate body of research. The review is organized around the definition of emotion as an unfolding sequence of processes: We interpret the world around us for its subjective meaning, which results in emotional experience. Emotional experience, in turn, has consequences for behaviors, attitudes, and cognition. Emotional experience also elicits expressive cues that can be recognized by others. Each process in the emotion sequence can be regulated. Processes can also iterate until emotion is shared throughout workgroups and even entire organizations. A distinct body of organizationally relevant research exists for each process, and emotional intelligence refers to effectiveness across all. Differences across culture and gender, future research directions, and practical implications are discussed.</p>","PeriodicalId":8010,"journal":{"name":"Annual review of psychology","volume":"74 ","pages":"489-517"},"PeriodicalIF":23.6000,"publicationDate":"2023-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Annual review of psychology","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.1146/annurev-psych-032720-035940","RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"PSYCHOLOGY","Score":null,"Total":0}
引用次数: 0
Abstract
The workplace elicits a wide range of emotions and, likewise, emotions change our experience of the workplace. This article reviews the scientific field of emotion in organizations, drawing from classic theories and cutting-edge advances to integrate a disparate body of research. The review is organized around the definition of emotion as an unfolding sequence of processes: We interpret the world around us for its subjective meaning, which results in emotional experience. Emotional experience, in turn, has consequences for behaviors, attitudes, and cognition. Emotional experience also elicits expressive cues that can be recognized by others. Each process in the emotion sequence can be regulated. Processes can also iterate until emotion is shared throughout workgroups and even entire organizations. A distinct body of organizationally relevant research exists for each process, and emotional intelligence refers to effectiveness across all. Differences across culture and gender, future research directions, and practical implications are discussed.
期刊介绍：
The Annual Review of Psychology, a publication that has been available since 1950, provides comprehensive coverage of the latest advancements in psychological research. It encompasses a wide range of topics, including the biological underpinnings of human behavior, the intricacies of our senses and perception, the functioning of the mind, animal behavior and learning, human development, psychopathology, clinical and counseling psychology, social psychology, personality, environmental psychology, community psychology, and much more. In a recent development, the current volume of this esteemed journal has transitioned from a subscription-based model to an open access format as part of the Annual Reviews' Subscribe to Open initiative. As a result, all articles published in this volume are now freely accessible to the public under a Creative Commons Attribution (CC BY) license.
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