{"title":"Challenges of Implementing S&OP in a Mid-sized Automotive Components Company: An Action Research Approach.","authors":"João Rampon Neto, Paulo Fernando Pinto Barcellos","doi":"10.1007/s11213-022-09627-7","DOIUrl":null,"url":null,"abstract":"<p><p>The purpose of this paper is to present an action research (AR) study of the Sales and Operations Planning (S&OP) implementation in a mid-sized automotive components company located in Brazil. This study provides a detailed empirical exploration of the S&OP implementation steps, challenges and results obtained in the researched context. An AR method was adopted in this work, seeking: (1) to find effective solutions to the dynamics of the specific context faced during the S&OP implementation, and (2) to promote large-scale changes through the engagement of the company and the researcher in the problem. The S&OP implementation presented significant results in the organization, streamlining inventory, and maintaining the service level desired by the company. The reactivity of the S&OP process also led to a quick adaptation to the COVID-19 challenges, which stands out in the operational key performance indicators (KPIs) analyzed in the period. This work contributes to theory and practice by reporting in-depth empirical research on S&OP implementation and its benefits. Practitioners and researchers can benefit from this research by understanding the best practices, challenges, and potential outcomes of implementing S&OP.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":" ","pages":"1-28"},"PeriodicalIF":1.0000,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9764294/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Systemic Practice and Action Research","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1007/s11213-022-09627-7","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
The purpose of this paper is to present an action research (AR) study of the Sales and Operations Planning (S&OP) implementation in a mid-sized automotive components company located in Brazil. This study provides a detailed empirical exploration of the S&OP implementation steps, challenges and results obtained in the researched context. An AR method was adopted in this work, seeking: (1) to find effective solutions to the dynamics of the specific context faced during the S&OP implementation, and (2) to promote large-scale changes through the engagement of the company and the researcher in the problem. The S&OP implementation presented significant results in the organization, streamlining inventory, and maintaining the service level desired by the company. The reactivity of the S&OP process also led to a quick adaptation to the COVID-19 challenges, which stands out in the operational key performance indicators (KPIs) analyzed in the period. This work contributes to theory and practice by reporting in-depth empirical research on S&OP implementation and its benefits. Practitioners and researchers can benefit from this research by understanding the best practices, challenges, and potential outcomes of implementing S&OP.
期刊介绍：
Systemic Practice and Action Research is dedicated to advancing deeper understandings of issues that confront the contemporary world, and better means for engaging with these issues for the benefit of individuals, organizations, communities and their natural environments. To this end, a fundamental rethink of the purposes and methods of science is needed, making it more systemic and action-orientated. The journal therefore seeks to make a substantial contribution to rethinking science as well as to the reflective application of systemic practice and action research in all types of organizational and social settings. This international journal is committed to nurturing wide-ranging conversations around both qualitative and technical approaches for the betterment of people''s lives and ways of working together. It seeks to influence policy and strategy in its advocacy of action research as a primary means to gain vision and leverage in wicked problem areas. All forms of investigation and reasoning are considered potentially suitable for publication, including personal experience. There are no priorities attached to settings for studies and no greater significance given to one methodological style over another - as long as the work demonstrates a reflective and systemic quality. The journal welcomes manuscripts that are original, are well written, and contain a vivid argument. Papers normally will demonstrate knowledge of existing literature. Full papers are normally between 5,000 – 10,000 words (although longer papers will not be excluded if the argument justifies the word count) and short papers are about 2,000 words. Notes and letters are welcomed for publication in the ''notes from the field'' and ''letters'' sections. A rigorous mentoring-based refereeing system is applied in all cases. Officially cited as: Syst Pract Action Res
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