The Good, the Bad and the Picky: Consumer Heterogeneity and the Reversal of Product Ratings

已完结 10 由 DZB 发布于 2025/10/30 15:06:26

DOI:10.1145/3580507.3597751
文献类型：期刊论文
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Association for Computing Machinery (ACM)

Abstract：We study the impact of consumer quality-based self-selection on online reviews. Consumers differ in their expertise, which has two effects. First, expertise is instrumental to choice: Expert

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