将研究人员带到消费者桌前:远程医疗消费者圆桌会议的过程和结果。

IF 3.5 3区 医学 Q1 HEALTH CARE SCIENCES & SERVICES
Journal of Telemedicine and Telecare Pub Date : 2025-04-01 Epub Date: 2023-07-30 DOI:10.1177/1357633X231188536
Bec Jenkinson, Jo Maxwell, Alison Bell, Adrienne Young, Anthony C Smith, Anja Christoffersen, Dale Trevor, Leonie Young, Trevor Russell
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引用次数: 0

摘要

导言:尽管作为COVID-19应对措施,远程医疗服务得到了显著扩展和迅速采用,但大流行限制了卫生消费者参与远程医疗研究的机会。真正的消费者和社区参与研究始于参与确定优先事项。我们在这里报道消费者主导的活动的过程和结果,旨在支持消费者参与,从研究过程的早期开始。方法:2022年,昆士兰大学消费者和社区网络主办了一次消费者圆桌会议,“将研究人员带到消费者桌前”,探讨未来研究的新问题和优先事项。该活动采用了世界咖啡法,以远程医疗经验问题为中心进行了三轮20分钟的小组讨论,随后进行了关于未来研究方向的便利收获讨论。参与者在小组讨论中的笔记进行了传统的归纳内容分析,图形艺术家实时创建了一个视觉记录。结果:28名消费者和22名研究人员参与了调查。内容分析从讨论中确定了三个主要焦点:以人为本的护理、更好地获得更好的护理、远程保健的(未实现的)潜力。消费者投票优先考虑的研究问题侧重于边缘化群体和污名化条件;远程保健与面对面保健服务之间的差异;以及通过远程医疗传递和接受同情的体验。讨论:消费者圆桌会议在保健消费者代表和远程保健研究人员之间建立了早期接触,并产生了持续的伙伴关系。事实证明,世界咖啡网的方法对于建立研究人员和消费者之间的关系特别有用。然而,就研究重点达成共识的机会有限。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Bringing researchers to the consumer table: The process and outcomes of a consumer roundtable on telehealth.

IntroductionDespite the significant expansion and rapid uptake of telehealth services as a COVID-19 response, the pandemic restricted opportunities to involve health consumers in telehealth research. Authentic consumer and community involvement in research begins with engagement in priority-setting. We report here on the process and outcomes of a consumer-led event intended to support involvement of consumers, from early in the research process.MethodsIn 2022, The University of Queensland's Consumer and Community Network hosted a Consumer Roundtable to 'bring researchers to the consumer table' and explore emerging issues and priorities for future research. The event used World Café Method, with three 20-min rounds of small group discussion centred on questions about telehealth experiences, followed by a facilitated harvest discussion about future research directions. Participants' notes from small group discussions were subjected to conventional inductive content analysis, and a visual record was created in real-time by a graphic artist.ResultsTwenty-eight consumers and 22 researchers took part. Content analysis identified three main foci from discussions: person-centred care, better access to better care, the (unrealised) potential of telehealth. Research questions prioritised by consumer vote focussed on marginalised groups and stigmatised conditions; differences between telehealth and face-to-face healthcare delivery; and the experience of conveying and receiving compassion via telehealth.DiscussionThe Consumer Roundtable created early engagement between health consumer representatives and telehealth researchers, which has yielded ongoing partnerships. World Café method proved particularly useful for seeding relationships between researchers and consumers. However, there was limited opportunity to generate consensus about research priorities.

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来源期刊
CiteScore
14.10
自引率
10.60%
发文量
174
审稿时长
6-12 weeks
期刊介绍: Journal of Telemedicine and Telecare provides excellent peer reviewed coverage of developments in telemedicine and e-health and is now widely recognised as the leading journal in its field. Contributions from around the world provide a unique perspective on how different countries and health systems are using new technology in health care. Sections within the journal include technology updates, editorials, original articles, research tutorials, educational material, review articles and reports from various telemedicine organisations. A subscription to this journal will help you to stay up-to-date in this fast moving and growing area of medicine.
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