医院规划中终端用户观点的概述

M. Nafis, A. Faizul, N. Asyiqin, M. H. Juni
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引用次数: 2

摘要

背景:医院是综合卫生系统的关键组成部分。医院规划是一个非常复杂的过程。医院规划中的参与性方法涉及将使用该设施的最终用户的投入,他们的参与涉及医院规划的所有阶段,即:项目确定、评估和选择、实施(设计、建造、调试)和评价。本文旨在从最终用户的角度回顾医院规划、设计和建设的过程及其内在挑战。材料和方法:本综述从公共领域数据库,即PubMed, ScienceDirect和Google Scholar中收集相关文章。与医院规划、设计和施工过程相关的英文官方报告、指南和灰色文献也被纳入其中。结果:医院规划可分为项目确定阶段、简报阶段、设计阶段、建设阶段、调试阶段和使用后评价阶段。在这些阶段中,最终用户扮演积极和协商的角色,以传达他们的需求和观点。从最终用户的角度来看,医院规划的挑战与不断变化的医疗保健趋势、设施要求和技术进步有关。平衡最终用户和其他利益相关者的需求对医院规划人员来说是一项具有挑战性的任务。结论:医院规划是一个非常复杂但有组织的过程,以确保最终用户的需求很好地转化为最终产品。因此,最终用户积极或协商地参与医院规划过程的每个阶段是非常重要的。关键词:医院规划,医院设计,医院建设,最终用户
本文章由计算机程序翻译,如有差异,请以英文原文为准。
AN OVERVIEW OF THE END-USERS’ PERSPECTIVES IN HOSPITAL PLANNING
Background: Hospitals are a key component of an integrated health system. Hospital planning is a very complex process . The participatory approach in hospital planning involves input from the end-users who are those who will be using the facility, and their involvement are at all stages of hospital planning, namely: the project identification, appraisal and selection, implementation (designing, construction, commissioning) and evaluation. This paper aims to review the process of hospital planning, design, and construction from the end-user’s perspective and the inherent challenges. Materials and Methods: This general review gathers the relevant articles from public domain databases, namely PubMed, ScienceDirect, and Google Scholar. Official reports, guidelines and grey literatures related to hospital planning, design, and construction processes and written in English were also included. Result: Hospital planning can be divided into several stages, namely the project identification stage, briefing stage, design stage, construction stage, commissioning stage, and post-occupancy evaluation stage. Throughout these stages, the end-users play both active and consultative roles to convey their needs and perspectives. The challenges of hospital planning from the end-user’s perspective are related to the changing healthcare trends, facility requirements and technological advancement. Balancing the demands of end-users and the other stakeholders is a challenging task for hospital planners. Conclusion: Hospital planning is a very complex but organised process to make sure the needs of the end-users translated well into the final product. Henceforth, the end-user’s involvement either actively or consultatively in every stage along the hospital planning processes are very important. Keywords: Hospital planning, hospital design, hospital construction, end-user.
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