J. Sanders, B. Howlett, Michelle Jungbauer, Alonna Koch, AnnaMaria Bliven, Jesse Velarde, Heather Saulnier
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A natural disaster student support program for online students faces the challenge of COVID‐19
Abstract This article describes Western Governors University's emergency management student support program in place prior to the pandemic and the challenge to adapt and address the unprecedented needs students faced due to COVID‐19. Included are key lessons learned in addressing the impact of COVID‐19 and evidence‐based learnings in response to the large‐scale student needs during the prolonged pandemic.