人类如何在通信机器人中发展信任:基于人际信任的阶段性模型

Rui Ogawa, Sung Park, H. Umemuro
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引用次数: 5

摘要

本研究的目的是提出一个社会机器人的信任发展模型。本文借鉴社会心理学的观点,提出了一种新的人际信任模型。此外,本研究旨在探讨信任发展与自尊的关系。为了验证所提出的模型,我们使用通信机器人NAO进行了实验,并测量了信任类别和自尊类别的变化。结果表明,一般信任和类别信任在早期阶段已经形成。在与机器人的互动中,自尊心也会增强。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How Humans Develop Trust in Communication Robots: A Phased Model Based on Interpersonal Trust
The purpose of this study was to propose a model of development of trust in social robots. Insights in interpersonal trust were adopted from social psychology and a novel model was proposed. In addition, this study aimed to investigate the relationship among trust development and self-esteem. To validate the proposed model, an experiment using a communication robot NAO was conducted and changes in categories of trust as well as self-esteem were measured. Results showed that general and category trust have been developed in the early phase. Self-esteem is also increased along the interactions with the robot.
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