On training group facilitators: challenges and dilemmas

ABSTRACT A brief introduction is made to a training course in group facilitation run by the authors. This is further illuminated by a set of operational principles and a description of the educational approach and methodology. The core structure of the course is based upon an open group process where participants and facilitators explore whatever emerges within the group setting whilst, from time to time, adopting a meta-reflective position from which to explore the implications for facilitation. This open reflective process is further aided by various resource materials and shared facilitator information and experience. The specific challenges of experiencing this course are considered both for the participants as well as for the facilitators. Moving between the micro processes of the ‘encounter’ and the meta-position inviting reflection on the group process and facilitator competences requires mental resilience and agility. The specific psychological challenges facing the participants are considered within Rogers’ ideas related to growth, fixity and fluidity. The critical importance of facilitator empathy as a counterpoint to the potential of participants experiencing threat and shame is considered.