{"title":"顾客满意、信任、价格和优质服务对网上商店再购兴趣的影响","authors":"Osly Usman, Alfathurrijal Anshorulloh","doi":"10.2139/ssrn.3511848","DOIUrl":null,"url":null,"abstract":"This study was conducted to determine the effect of Customer Satisfaction, Trust, Price and Quality Service to Repurchase Interests in Online Shop In this research involved 200 respondents in the city. This research was conducted within two months ie from October to November. This research method used survey method with approach to causation. Data collection through literature and questionnaires. Data were analyzed using SmartPLS software version 3. PLS (Partial Least Square) with structural equation analysis (SEM). The results showed that the variables that have a major influence on the Repurchase Interest is trust. Meanwhile, the variables that have a low impact on the Repurchase Interest is the price.","PeriodicalId":18085,"journal":{"name":"Macroeconomics: Employment","volume":"4 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2019-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Effect of Customer Satisfaction, Trust, Price And Quality Service on Repurchase Interests in Online Shop\",\"authors\":\"Osly Usman, Alfathurrijal Anshorulloh\",\"doi\":\"10.2139/ssrn.3511848\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study was conducted to determine the effect of Customer Satisfaction, Trust, Price and Quality Service to Repurchase Interests in Online Shop In this research involved 200 respondents in the city. This research was conducted within two months ie from October to November. This research method used survey method with approach to causation. Data collection through literature and questionnaires. Data were analyzed using SmartPLS software version 3. PLS (Partial Least Square) with structural equation analysis (SEM). The results showed that the variables that have a major influence on the Repurchase Interest is trust. Meanwhile, the variables that have a low impact on the Repurchase Interest is the price.\",\"PeriodicalId\":18085,\"journal\":{\"name\":\"Macroeconomics: Employment\",\"volume\":\"4 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2019-12-31\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Macroeconomics: Employment\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.2139/ssrn.3511848\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Macroeconomics: Employment","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2139/ssrn.3511848","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Effect of Customer Satisfaction, Trust, Price And Quality Service on Repurchase Interests in Online Shop
This study was conducted to determine the effect of Customer Satisfaction, Trust, Price and Quality Service to Repurchase Interests in Online Shop In this research involved 200 respondents in the city. This research was conducted within two months ie from October to November. This research method used survey method with approach to causation. Data collection through literature and questionnaires. Data were analyzed using SmartPLS software version 3. PLS (Partial Least Square) with structural equation analysis (SEM). The results showed that the variables that have a major influence on the Repurchase Interest is trust. Meanwhile, the variables that have a low impact on the Repurchase Interest is the price.
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