葡萄牙警察的情绪劳动需求与工作投入

IF 1.4 Q2 CRIMINOLOGY & PENOLOGY
Soraia Oliveira, Ana Pinto, Carla Carvalho, Rui Coelho de Moura, Paulo Santos-Costa, S. Gondim
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引用次数: 2

摘要

摘要基于情绪劳动理论,本研究旨在研究葡萄牙警察的情绪需求(积极情绪的表达和消极情绪的抑制)与工作投入之间的关系。我们打算探讨这些情绪需求对工作投入的可能影响,以及预防和/或减轻其影响的方法。当分析在葡萄牙警察背景下进行的研究时,我们发现了情绪和/或情绪调节方面的差距。因此,本研究以924名葡萄牙公安警察(PSP)为样本,自愿回答了情绪工作要求量表和乌得勒支工作投入量表。通过相关分析和多元线性回归,我们发现了不同人际交往的情感需求与工作投入之间的关系。我们对这些结果进行了讨论,提出了现场干预的建议和未来研究的线索。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Emotional labour demands and work engagement in Portuguese police officers
ABSTRACT Grounded in the Emotional Labour Theory, we aim to study the relationship between emotional demands (the expression of positive emotions and suppression of negative emotions) and work engagement in a sample of Portuguese police officers. We intend to explore the possible effects of these emotional demands on work engagement and ways of preventing and/or mitigating its impact. When analysing the studies conducted in the Portuguese police context, we found a gap regarding emotions and/or emotional regulation. Accordingly, a sample of 924 Portuguese police officers from the Public Security Police (PSP) answered the Emotion Work Requirements Scale and the Utrecht Work Engagement Scale voluntarily. Through correlation and multiple linear regression, we found a relationship between these emotional demands toward different interpersonal interactions and work engagement. We discuss these results, providing suggestions for field intervention and clues for future research.
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来源期刊
Police Practice and Research
Police Practice and Research CRIMINOLOGY & PENOLOGY-
CiteScore
4.10
自引率
5.60%
发文量
50
期刊介绍: Police Practice and Research is a peer-reviewed journal that presents current and innovative police research as well as operational and administrative practices from around the world. Articles and reports are sought from practitioners, researchers and others interested in developments in policing, analysis of public order, and the state of safety as it affects the quality of life everywhere. Police Practice and Research seeks to bridge the gap in knowledge that exists regarding who the police are, what they do, and how they maintain order, administer laws, and serve their communities. Attention will also be focused on specific organizational information about the police in different countries or regions. There will be periodic special issues devoted to a particular country or continent.
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