设计一个高科技虚拟工程团队的绩效评估系统-一个案例研究

Q1 Multidisciplinary

International Journal of Agile Systems and Management Pub Date : 2000-12-01 DOI:10.1108/14654650010356130

M. Hacker, J. Lang

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引用次数: 22

摘要

讨论了在高科技环境中为虚拟工程团队开发性能测量系统的过程和问题。这个团队由来自世界各地许多不同地点的成员组成，他们在以尽可能低的成本维护标准化制造过程方面发挥着独特的作用。因此，他们面临着许多挑战，包括沟通障碍、文化差异以及每个站点内不同的报告结构。为了帮助解决这些问题，开发了一个绩效衡量系统，将团队的重点放在影响绩效的关键行动上，而不是放在阻碍绩效的问题上。开发了一个测量系统，将团队的目标与其使命联系起来，并确定了与每个目标相关的关键行动。

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Designing a performance measurement system for a high technology virtual engineering team – a case study

Discusses the process and issues involved in developing a performance measurement system for a virtual engineering team working within a high technology environment. This team consists of members from many different sites across the world with a unique role in maintaining standardized manufacturing processes at the lowest possible cost. As a result, they faced many challenges including communication barriers, culture differences, as well as different reporting structures within each individual site. To help address these issues, a performance measurement system was developed to focus the team on the key actions affecting performance instead of the issues getting in the way. A measurement system was developed that linked the team’s objectives to its mission and identified the critical actions associated with each objective.

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来源期刊

International Journal of Agile Systems and Management Multidisciplinary-Multidisciplinary

CiteScore

2.70

自引率

0.00%

发文量

期刊介绍： The objective of IJASM is to establish an effective channel of communication between academia, industry and persons concerned with the design and development of systems. Change is eternal and perpetual, irrespective of type of system. Systems created in the course of the advance of human civilization need to be functionally and operationally sustainable amid changes in technological, political, socio-economical, financial, cultural and other environmental challenges. IJASM aims to promote and harmonize knowledge developments in the emerging fields of agile systems research, sustainability and vulnerability analysis, risk assessments methodologies, complex systems science, e-organisation and e-supply chain management, with emphasis on the international dimension, particularly breaking cultural barriers, and on national contexts, globalisation and new business practices. As such, we aim to publish papers presenting new research, innovative theoretical approaches, changes in agile management paradigms, and action (both examples of successes and failures as long as there are important lessons to be learned) from leading scholars and practitioners. Papers generally fall into two broad categories: those grounded in theory and/or papers using scientific research methods (e.g., reports of original empirical studies, models, critical reviews of existing empirical research, theory pieces that clearly extend current thinking); and those focusing on innovative agile approaches that are based on well reasoned extensions of existing research, experiential knowledge, or exemplary cases (e.g., thought pieces, case studies, etc).