How institutional factors that emerge within a public organization affect the use of an innovation by its employees: A case study of Olympic

Employees play an important role in the public procurement of innovation (PPI). Based on institutional theory, this study aims to determine how specific institutional factors and various endogenous institutions can impact the use of an innovation by the employees of a public organization. The institutional factors come from the theories on the types of organizational culture developed by Goffee and Jones, 1996, Goffee and Jones, 2003 and from the Concerns-Based Adoption Model (CBAM) (George et al., 2006, Hall et al., 2006). These theories were applied to Olympic, a former national airline. Data were collected using a questionnaire (N = 102), and multiple regression analysis was then used to statistically analyze the data. The study's findings showed that (a) increased employee interest in an innovation, (b) organizational cultures characterized by high sociability and high solidarity, and (c) active employee participation in the introduction of an innovation positively affected subsequent employee use of the innovation.