“这真的让我很恼火”:为工作场所设计欺凌和骚扰培训

Rosanna Bellini, P. Olivier, R. Comber
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引用次数: 9

摘要

工作场所欺凌和骚扰已被确定为21世纪最令人担忧的两种无声和看不见的职业危害。针对特定领域的工作角色和关系的定制培训的设计提出了一个特殊的挑战。使用就地数据的概念(数据被理解为由特定地点绑定和产生),本文描述了如何使用本地帐户来吸引员工参加特定于工作场所的培训研讨会。以高等教育为例,我们描述了未来培训工作的四阶段设计过程:(1)深入访谈,以进一步了解欺凌和骚扰;(2)设计用于捕获上下文数据的数字探针;(3)探针部署及后续数据分析;(4)数据驱动的讨论型研讨会。我们概述了数字探针在促进有毒工作场所文化的非规范化方面的潜力,对新型敏感数据治理模型的考虑,以及对就地数据时间维度的讨论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“That Really Pushes My Buttons”: Designing Bullying and Harassment Training for the Workplace
Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplace-specific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.
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